HDFC Bank becomes India's first bank to deploy robot for customer service. A short demo of IRA robot can be seen in the video below. Talking of applications this robot has multiple features to serve customers. Customers comes in front of this humanoid and it presents multiple options like loans, cash deposit, foreign exchange, cash withdrawal, fund transfer and fixed deposit.
This intelligent humanoid robot, IRA (intelligent robotic assistance)is now able to greet customers, and offer list of banking services that a customer can get. The interactive humanoid robot can guide incoming customers toward banking operation cash deposit etc. Once the customer selects" take me there " option then this robot actually takes customer to requested destination.
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